Site usage report stops updating

We had a request from one of our clients to check why the Site Usage report stopped updating for 2 months now. When we started to check for causes we tried to check if the configurations were still set, then we tried to check the services and . . . well let me just tell you that the Sharepoint Services Search and Timer were stopped!!! Well, this happened because the system administrator of this client changed the password of the MOSS admin.

So the solution was simple, just updated the identity information on the services and started them . . .

There are other situations this can happen, check for this solution from Patrick Ige on this.

Computer developer/consultant from Portugal. You can find me at

Posted in Sharepoint
11 comments on “Site usage report stops updating
  1. Chotu says:

    I have the same problem with my servers. I have verified the SharePoint Services Search and Timer services in my server. The Timer service is running fine, but the search service is DISABLED.

    Because of the Search services, the Site Usage Reports are not updating the data?

    its urgent ASAP……..
    Thanks in advance

  2. Try to enable the Search Service to Manual or automatic and start it . . . if it fails check the credentials it is on.

  3. Chotu says:

    Hi Ricardo,

    I have started the search services, now when i click on “Site Collection Usage Reports”, i getting updated reports for only “Search” related. I am not getting updated reports for “Requests”,”Users”, “home page”………etc.

    What could be the problem?


  4. Sani says:

    we had the same problem. The site usage report didn’t update, better, it didn’t show any data for last month, and when I checked the UsageAnalysis Log folder it was interesting that all todays events were written into yesterdays folder. We fixed that by installing the Windows Sharepoint Services 3.0 Hotfix package ( and the next day reporting started to work just fine.

    Hope this will help.


  5. I can recommend you to try MAPILab Statistics for SharePoint for tracking usage statistics of your SharePoint implementation. Integration with Active Directory, deeply detailed reports, reports on search, support of any topology.

  6. chiqnlips says:

    What if I just have WSS 3.0? What do I need to do to view site usage reports if I just have wss 3.0? Usage analysis processing is enabled. Logging is enabled. The timer job service seems to be working because I check the timer job status daily in CA and it says succeeded daily. I’m confused because I see where you have to enable Shared Services in MOSS but I only have WSS 3.0 and Shared Services is not in that version…as far as I know. Thanks in advance!

  7. The cost of labor can rocket sky high especially when hiring specialist contractors.
    Water Falls: Why not get a water fall for your
    garden pool to swim under and for kids to play in.
    Studies show that many skin related irritations were from chemical reactions and many
    of these are from swimming pool chemicals.

  8. Kelly says:

    Part One is The Open – how you identify yourself, your company and the problem.
    Congress enacted BAPCPA in 2005 to reduce the number of bankruptcy petitions submitted by debtors engaging in frivolous spending,
    than filing bankruptcy to write-off debts. The enemies of a successful
    Judgment Collection are small judgments and
    poor (or old or sick) debtors.

  9. Property dealers in Panama are making a good business selling dwellings and abodes that
    fit their budget and suit their liking. This was all great except
    I had get up earlier in the morning to go to work.
    The days of just listing a property and then hoping that it will sell or lease are

  10. These are only simple tips on how to get involve with home buying process
    practically and conveniently and getting a good start in the real estate field.
    Some updates you can do inexpensively and it will make a big
    difference. And, currently, the situation of Gurgaon is that it has become very hard to get an office for lease on a prime location, as all commercial spaces are already full.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: